Parent Information Center of Delaware, PIC of Delaware, created video resources to educate their constituents on various topics. While the videos remain freely available on PIC’s YouTube channel they wanted a way to showcase the videos directly within their website, collect demographic information about the users and solicit survey results to be used for internal purposes.
To achieve this AmDee proposed user pathways, depending on if they were new or returning, with a limited access portal. PIC is able to gather initial constituent information directly within the portal, and have the information automatically pushed to Salesforce. Additionally users are able to receive accreditation after successfully watching videos and filling in surveys.
PIC needed a specific area that they could use to collect information about who was watching their videos. The following specific criteria were defined from a technical stand point.
Additionally PIC staff wanted to make it a welcoming place that was intuitive and friendly for their users. The following criteria were identified to make it a success for the users.
Working with designers experienced in video portals and accessibility standards AmDee provided the following solutions:
Included for the user were:
Included for the PIC staff were:
Registered New Users
Pageviews of the Video Listing Page